MYAirline could face fines if it fails to issue refunds, says Deputy Minister


KUALA LUMPUR: MYAirline Sdn Bhd could face a penalty of RM200,000, minimum, if the airline fails to refund its passengers, says Datuk Hasbi Habibollah.

“We are discussing with Bank Negara Malaysia to see how purchases done via credit card or debit card, and even cash, can be claimed if they have receipts,” the Deputy Transport Minister said in a Special Chambers session in Parliament Monday (Oct 16).

According to Paragraph 12 of the Malaysian Aviation Consumer Protection Code 2016, all affected passengers should be refunded the total amount, including taxes and fees, for trips which did not materialise within 30 days.

The Transport Ministry is monitoring the situation to ensure that the complaints of affected passengers are resolved completely, he said.

Earlier, Khairil Nizam Khirudin (PN-Jerantut) submitted a motion to discuss the MYAirline issue.

Khairil said it was crucial to discuss the controversy surrounding MYAirline as 125,000 passengers were affected by its sudden suspension, which involved RM20mil in ticket sales.

“There is a need for the minister to explain how this low-cost airline can face significant financial pressure till it was forced to suspend operations pending shareholder restructuring and recapitalisation.

“This motion should be expedited as the country’s good image in tourism is at stake, in addition to (the number of) passengers affected,” he added.

Dewan Rakyat Speaker Tan Sri Johari Abdul then ruled that the matter would be heard in the special chambers.

On Monday morning (Oct 16), Transport Minister Anthony Loke said the licence of MYAirline Sdn Bhd will be suspended, which will be announced by the Civil Aviation Authority of Malaysia (CAAM).

Follow us on our official WhatsApp channel for breaking news alerts and key updates!
   

Next In Nation

Bersatu presidency uncontested in October party polls, says Hamzah
Doctor held for allegedly molesting teen patient released on police bail
Sg Bakap by-election: Bersatu pledges support for PAS candidate
Former education minister Musa Mohamad passes away at 81
Johor cops nab 35 for gambling, seize more than RM30,000 in cash
Govt committed to protecting welfare of veteran artistes, says Fahmi
Sg Bakap by-election: Perikatan launches election machinery
Storm wreaks havoc at Kuantan beach, two cars damaged by falling tree
Kelantan MCA will be allocated seat in GE16, says state BN chairman
Bersatu has decided on fate of seven 'rebels', says Hamzah

Others Also Read